Shipping policy

Shipping Coverage

Toterly currently delivers within the United States only. International delivery is not available at this time.

Order Processing

Toterly orders are carefully prepared and processed within 2 business days after confirmation.

Our processing period does not include weekends or public holidays. During these two business days, your order is checked, packed, and prepared for its journey to you.

Estimated Delivery Time

Once your Toterly order is on the way, standard shipping usually takes 7–12 business days within the United States.

This means the estimated total timeframe from order confirmation to delivery is approximately 9–14 business days.

Delivery dates are estimates and may occasionally change because of weather, holidays, carrier conditions, destination, or circumstances beyond our control.

Free Standard Shipping

Enjoy FREE standard shipping on all eligible Toterly orders delivered within the United States.

No extra standard shipping fee is added at checkout.

Shipping Carriers

Toterly uses trusted delivery partners such as USPS, UPS, FedEx, or other reliable carriers based on your order and shipping destination.

The carrier selected may vary depending on which shipping service is best suited to your delivery.

Tracking Information

As soon as your Toterly order is dispatched, we will send you a shipping confirmation email with your tracking details.

Please allow a little time for the carrier's tracking system to display the latest information after receiving your package.

Shipping Address

Please double-check that your delivery address is complete and correct before placing your order.

Customers are responsible for the address entered at checkout. Delivery problems caused by inaccurate or incomplete shipping details may not qualify for a replacement or refund.

Lost or Damaged Packages

If your Toterly package appears to be lost or arrives damaged, please get in touch with our customer support team as soon as possible.

We will review the details and work with the shipping carrier, when necessary, to find the most suitable solution.

Unexpected Shipping Delays

At Toterly, we want your order to arrive as smoothly as possible. Occasionally, however, deliveries may be delayed because of severe weather, holiday periods, carrier interruptions, unusually high shipping volumes, or other unexpected events.

Thank you for choosing Toterly. We appreciate your patience and look forward to delivering your order.